Returns & Exchanges

At Dolomia, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns on all products in their original, unopened condition.

Return Process

• 1.
  Initiate Request

  Log into your account portal or contact our concierge team to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Label and Ship

  Affix the pre-paid shipping label provided to the exterior of your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the items, your refund will be processed to the original payment method within 5-7 business days.